‘Hello’ from the new Cygnus Academy

Cygnus Academy

If you are interested in training to design, install and maintain wireless fire alarm systems, then you’ve come to the right place.

The Cygnus Academy is a high quality training hub for those wanting to raise their skills levels in general, and learn more about our SmartNet wireless fire detection and alarm system in particular. 

Located at the company’s headquarters in Hereford, the Cygnus Academy provides a modern, comfortable and fully equipped environment where installers can complete the one-day SmartNet training course to become Cygnus Certified Partners. The course combines both theoretical and hands-on practical training to enable participants to complete successful installations. 


Topics covered include:

•    SmartNet wireless technology overview
•    Site and system configuration
•    System installation
•    Setting up the mobile app
•    Diagnostics and fault-finding

By the end of the day, installers will be able to design and fit a system correctly and provide a high quality service to their customers.

A word on our trainer

James Gilligan is a Senior Training and Technical Solutions Specialist at Cygnus. He has more than 25 years’ experience within the fire and security arena, 15 years of those in senior technical positions.

James has Member status of the IFSM & a Tier 4 Fire Risk Assessor and validator, is an IFE member. He leads the training at the Cygnus Academy where his role is to deliver SmartNet training so that installers can become certified to install the 100% wireless and EN 54 certified fire detection and alarm system.

The training room gives participants a comfortable and inviting area to learn. There will be a maximum of eight people in each training session to allow for everyone to get involved and have the best experience whilst taking part in the training.

“Reliable, robust and easy to install wireless fire detection and alarm systems are a huge growth opportunity for installers,” says Stephen Marsh, Head of Sales at Cygnus. “The SmartNet system transforms that opportunity into a business reality, with a system that is quick and simple to install, and can be scaled effectively from small to large installations. SmartNet is also supported by expert in-depth training through the Cygnus Academy and ongoing first class technical support.”

Stephen Marsh

Head of Sales